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Prescription4Love L.L.C. Frequently Asked Questions

How do I get signed in?
On the homepage, click on Sign-in and then type in the email address and password that you used when you created your account.

What if I can't get logged in?
Make sure that you are using your correct email address and password. If you have forgotten your username and/or password then cick on "forgotten your password?" and you will be able to enter in your email address and as long as it matches your email address in our database, you will recieve an email with your password.

If you are sure that you are using your correct email address and password but still cannot get logged in, then check to make sure that your browser is setup to allow cookies to be set. You must allow cookies to be set in order to use our site.

Once logged on, how do I search for users?
When you first get logged in, you will be taken to your "My Account" page. From this page you can choose "Advanced Search" to search for users. From any page on the site, you can click on the "Search" button at the top of the page.

Once on the search page, you can choose your search criteria such as age range, gender and what conditions that others might have that you are open to dating.

I don't get many results when I search. How can I get more results?
We have many members with all different kinds of conditions. The more restrictive your search the less results you will receive. Consider expanding the age range or miles around your zipcode.

How do I see just people who are online right now?
On the advanced search page, there is a check box at the very top which if checked will only return results of people who are currently online.

You can also use the "Who's Online" button at the top of every page. This choice will show you everyone that is online at that very moment but will not filter by any search criteria.

Ok, I used the search and found someone. How do I contact them?
On both the search results page and the user's profile page there is a button titled "Send this member an email." You can use this button to communicate with other users.

Also, on the search results page you will see a button that says "I'm Online" if that member is currently online. You can click on this button to initiate a chat with that user.

I tried to start a chat with someone but it did not work?
First make sure that you do not have any popup blockers running. The chat system requires a popup chat window. Many toolbars such as Yahoo and Google toolbars have popup blockers that need to be turned off.

Also, initiating a chat is no guarantee that the other person will accept the chat. You might want to email them also to start communicating with them and try chatting with them after they have read your email and had a chance to look at your profile.

I am not ready to email someone but I might want to email them later. How can I find them again?
If you find a member that you might want to contact later, there is a button titled "Add to my Favorites List" on each User's profile page.

How do I view the user's that I have added to my favorites list?
Click on the "Favorites" button at the top of every page or click on "My Profile" at the top of every page and choose "My Favorites"

How do I view my email?
Click on My Profile at the top of every page and choose "View Email."

How do I view email that I have already sent?
Click on My Profile at the top of every page and choose "View Email" and then click on "Sent Mail Messages."

I want to see what others see when they look at my profile?
Click on My Profile at the top of every page and choose "View My Profile."

How do I make changes to my profile?
Click on My Profile at the top of every page and choose "Update Profile."

How do I add photos to my profile?
Under My Profile/My Account, you can choose "Update Profile" to change your primary profile photo.

Under My Profile/My Account, you can choose "Add to Your Photo Gallery" to add up to 5 additional pictures to your profile.

How does the "Private Photo Gallery" work?
When you add photos to your photo gallery, you will be given the option of placing that photo in your Public Gallery or your Private Gallery.

Photos in your private gallery will only be available to people that you grant permission to.

How do I grant people permission to view my private gallery?
When users view your profile, their is an option for them to request to view your private gallery. If they make a request, then you will recieve an email and can approve or deny them access to your private gallery.

How do I upload images?
You must use a digital camera to take a picture of yourself and upload that to your computer using the instructions that come with your camera. Then you can use either Iphoto on the Mac or Paint for the PC.

Make sure to save the photo as a .jpg and it should be 250 pixels wide by 300 pixels high.

Allied Wallet's Address?
UK Office: 72 High Street, Haslemere, Surrey GU27 2LA

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